Shipping policy

Shipping Policy

Last Updated: July 2026

At MJ Halder Electro.com, we are committed to delivering your orders accurately, in good condition, and on time. Please review our shipping policy below to understand how orders are processed, shipped, and delivered.

1. Processing Time

  • All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation.

  • Once your order has been dispatched, you will receive a shipping confirmation notification with tracking details.

2. Shipping Charges and Delivery Estimates

We ship to most pincodes across India. Shipping fees and estimated delivery timelines are calculated at checkout based on your delivery location and order weight:

  • Standard Shipping: Delivered within 3 to 7 business days after dispatch.

  • Express Shipping (Select Locations): Delivered within 2 to 4 business days after dispatch.

  • Free Shipping: Applicable on select orders or promotional offers as displayed on the website during checkout.

Note: Remote or rural areas may require an additional 2 to 3 days for delivery depending on courier service availability.

3. Order Tracking

Once your package is shipped, we will send you an email or SMS containing a tracking number and a link to track your shipment in real time. You can also track your shipment directly through our courier partner's portal using your tracking details.

4. Cash on Delivery (COD)

  • Cash on Delivery (COD) may be available for eligible pin codes and select product categories.

  • Verification call or message: We may contact you via phone or WhatsApp to verify your order details before processing COD orders.

5. Damaged or Tampered Packages

If you receive a package that appears damaged, tampered with, or open at the time of delivery:

  1. Do not accept the delivery if the outer packaging is severely damaged.

  2. If accepted, please record an unboxing video before opening the parcel.

  3. Contact us within 24 hours at mjhalderelectro@gmail.com or +91 8981503627 with photos/videos so we can assist you promptly.

6. Incorrect Address or Undelivered Packages

  • Please double-check your shipping address and contact phone number at checkout.

  • We are not responsible for delays or non-delivery caused by incorrect or incomplete shipping address details provided by the customer.

  • If a package is returned to us due to an incorrect address or failed delivery attempts, additional re-shipping charges may apply.

7. Contact Us

If you have any questions or concerns regarding the delivery of your order, feel free to reach out:

  • Store Name: MJ Halder Electro.com

  • Website: mjhalderelectro.com

  • Email: mjhalderelectro@gmail.com

  • Phone / WhatsApp: +91 8981503627